NOW HIRING
Program Manager
Pittsburgh Youth Chorus (PYC) seeks a full-time Program Manager to begin in August or September 2023. As a leader in vocal music education in the Pittsburgh region for nearly 40 years, PYC serves approximately 200 students in year-round programming and 200 more through special events, striving to inspire and empower the young singers who participate in our programs as they prepare for lives of personal and public leadership.
ABOUT THE PROGRAM MANAGER POSITION:
Reporting to the Director of Education, the Program Manager serves as the primary liaison to both prospective and current PYC singers and their families. From initial inquiry to the last day of the performance season, the Program Manager is the primary point-of-contact for all PYC singers, providing exceptional customer service and singer support that contributes to high annual singer retention. The Program Manager is instrumental in creating a positive singer experience by planning and supporting all rehearsals and performances for PYC. The Program Manager works closely with the Director of Education to support PYC’s artistic staff in preparing for rehearsals, concerts, and other related PYC programs. The Program Manager is the key point of contact for caregivers and students for all choirs, including Neighborhood Training Choirs, summer camps, community collaboration concerts, and special trips.
ABOUT YOU:
You sincerely believe in the importance and power of music education. Perhaps you are a musician yourself; perhaps you are not. Either way, you can speak to the value music education programs offer young people, their families, and the larger community.
You like children and young people, and you know what it means to respond to them with a balance of warmth, calm, and appropriate firmness – maintaining boundaries and expectations for behavior, addressing a variety of needs, and establishing a friendly and approachable presence. You have your Act 33, 34, & 114 clearances or the ability to acquire them.
You have a positive attitude and understand the power of win-win thinking. You make the best of challenging situations and know how to bring others along with you.
You are an expert communicator with the ability to express ideas in a clear and engaging way, both verbally and in writing. You have a keen awareness of the content you are communicating and the audience for which it is intended, and you can employ brevity, congeniality, detail, and affect accordingly.
You are highly organized and thrive on logistics and preparation. You maintain excellent records and timely communications. When it comes to live in-person events, you are at home with ensuring that every individual has the materials and information they need to feel welcomed, ready, and setup for success.
You can move around physical materials, including boxes of supplies, choral risers, etc. You have a valid driver’s license and access to a vehicle.
WHY YOU’LL LOVE WORKING WITH US:
Autonomy: We are a small team, each member of which is recognized as the expert in their area of our operations. This position has a profound impact on our programming, and you will have the freedom to formulate how you fulfill the various responsibilities in a way that suits your strengths and workstyle.
Flexibility: We’ve embraced a hybrid remote working environment, and nearly all our meetings happen over Zoom. This role requires being on site for weekly evening rehearsals, but outside of those hours, deciding when, where, and how your do your job is largely up to you.
Camaraderie and Support: We genuinely enjoy working with one another. We actively cultivate positive working relationships, and we are willing to step in during times of heavy workloads to ensure that everyone is successful. When you start, you’ll receive training from former Program Managers and from the Executive and Artistic Directors.
Benefits: In addition to an annual salary, PYC is unique among small nonprofits in offering health, vision, and dental insurance; short-term disability and nominal life insurance coverage; and unlimited PTO.
GENERAL INFORMATION:
Job Type/Schedule: Full-Time/Exempt; evening responsibilities once a week, September through April, plus occasional weekends and additional evenings during occasional special production periods
Compensation: $43,000 - $47,000 annual salary, plus benefits listed above
Location: Hybrid remote; office in Downtown Pittsburgh with programming primarily at Duquesne University
Reporting Relationship(s): Reports to Artistic Director
Application Deadline: Open until filled, with preference given to applications received before August 5, 2023.
RESPONSIBILITIES:
Program Administration:
Create and maintain the year-round schedule of placement sessions, rehearsals, concerts, and special performances alongside the Director of Education and Executive Artistic Director
Work alongside the Marketing Manager to coordinate and oversee annual singer registration, including scheduling artistic staff for placement sessions, updating interest and registration forms, updating registration copy for the website, etc.
Secure facility rentals for PYC activities and manage all venue administrative tasks alongside the Director of Education, including reviewing venue contracts, providing certificates of insurance, etc.
Attend all activities for prospective and enrolled PYC singers, including but not limited to placement sessions, rehearsals, season concerts, summer camps, community performances, etc.
Manage PYC’s music library by cataloging, scanning, archiving, and acquiring new music as needed
Provide administrative support in all planning phases for special performances and trips domestic and abroad
Collaborate with the Director of Education to plan annual placement sessions
Rehearsal & Summer Residency Camp Coordination:
Book all rehearsal and summer camp venues by establishing and maintaining working relationships with venue contacts
Manage logistics and set-up for all regular rehearsals and summer residency camp activities, including liaising with venue contacts, preparing and moving necessary supplies (i.e. sheet music, music bags, apparel, and music stands), unlocking the venue, etc.
Serve as the primary on-site contact for singers at rehearsals and camps to ensure they have the support and supplies they need
Maintain accurate attendance records
Concert Coordination:
Book all concert venues by establishing and maintaining working relationships with venue contacts
Lead all back-of-house logistics for concerts, including preparing supplies and signage, coordinating stage set-up, recruiting and training back-of-house volunteers, etc.
Liaise with concert venue technical staff
Prospective & Enrolled Singer Communication:
Manage all communications with prospective students and their families to answer questions about PYC programs, schedule placement sessions, communicate placement results, and share registration instructions
Serve as the primary contact for all currently enrolled singers for all matters except for tuition payment
Represent PYC at school visits and community events alongside the artistic staff for recruiting prospective singers
Maintain PYC’s singer communication hub by consistently updating schedules, singer rosters, weekly reminders to singers and families, etc.
Serve as on-site liaison between artistic staff and singers’ families
Manage concert logistic communications for singers alongside Director of Education
Manage PYC’s group of caregiver volunteers to assist with meaningful tasks at rehearsals, camps, trips, and performances.
Pittsburgh Youth Chorus is an Equal Opportunity Employer and embraces diversity in our people and work. We actively seek diverse candidates and do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, (dis)ability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.
TO APPLY:
Qualified candidates, please email a cover letter and resume to Executive Director, Lee Saville-Iksic.